We get asked a lot of questions about our services, and many times they are the same. To clear up confusion and save your and our time we have decided to combine the most popular questions about services provided by InstaVCC on this page.

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General Questions


  • Do you accept other forms of payment?

— The answer to this question will most likely be no. We are happy with Bitcoin and the low fees. We do not respect companies that try to rip off their customers.

  • When will I get my order?

— Most of the times it shouldn’t take longer than 10 minutes. We usually wait for 1 confirmation on your payment, so it is up to the Bitcoin network and the transaction fee that you set. If your order is taking longer than an hour, please contact us.

Virtual Cards

  • Where can I use those cards?

— Anywhere where they are accepted. Not all websites will accept your card though and there’s not much to be done about it, but there are some precautions that you can take to ensure that the card will get accepted, while keeping your account safe from a ban (see answer below).

  • What do I need to know when using those cards?

— The anti-fraud system. Obviously if your VCC is from the UK and you try to make an order from for example Germany or India, your transaction will be marked as suspicious. To avoid this, we recommend getting a proxy that matches the country of the VCC. You can buy proxies from us.

  • Are your cards cracked / hacked / stolen?

— No. We own our cards.

Private Proxies

  • I need proxies in a country that isn’t listed on your website, can you provide them?

— Maybe.  Let us know which country you need and we’ll get back to you.

  • Can I set my own login and password for the proxy?

— Yes! But let us know beforehand!

  • Can I attach my IP to the proxy so I don’t have to enter the login and password when connecting through my IP?

— Yes! But let us know beforehand!

  • Can I change the settings of the proxy (login, IP auth)?

— We do not change the settings after the proxies have been set up.

  • How many people will be using the proxies?

— Each proxy is individual. Only you will be using it.

  • Are your proxies public?

— No. We do not sell free proxies scraped from the internet.

  • Are your proxies cracked / hacked / stolen?

— No. We own our proxies.

SMS Phone Verification

  • The service that I need a SMS PV for is not on the list, can you add it?

— Yes! Please contact us with the request, including the name of service, link and an example of the code that they send to you.

  • Are your phone numbers cracked / hacked / stolen?

— No. Our phone numbers are owned by us.

Still got questions? Please contact us and we will get back to you as soon as possible.